Accessibility

Our commitment to an inclusive and accessible digital experience for all users.

Last updated: 30 April 2026

Conformance Status

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We are actively working to achieve and maintain this standard.

Partially Conformant — AA

1.Our Commitment

Cognitex Consulting is committed to ensuring that our website and digital communications are accessible to all people, including those with disability. We recognise that digital accessibility is not only a matter of good design practice but an obligation under:

The Disability Discrimination Act 1992 (Cth) (“DDA”), which prohibits discrimination against people with disability in the provision of goods, services and facilities, including via the internet.
The Equal Opportunity Act 2010 (Vic), which provides equivalent protections in Victoria and is administered by the Victorian Equal Opportunity and Human Rights Commission (VEOHRC).
The Australian Human Rights Commission's World Wide Web Access: Disability Discrimination Act Advisory Notes, which establish WCAG 2.1 Level AA as the benchmark for accessible web content in Australia.

We view accessibility as an ongoing commitment rather than a one-time exercise. We regularly review and improve the accessibility of our website in accordance with our legal obligations and best-practice standards.

2.Accessibility Standards

2.1WCAG 2.1 Level AA

Our website targets conformance with WCAG 2.1 Level AA, which is organised around four principles:

Perceivable

Information and user interface components must be presented in ways that users can perceive, including through assistive technologies such as screen readers.

Operable

User interface components and navigation must be operable, including by users who rely on keyboard navigation and cannot use a mouse.

Understandable

Information and operation of the user interface must be understandable, with clear language, predictable navigation and error prevention.

Robust

Content must be robust enough to be interpreted by a wide variety of assistive technologies, both current and future.

2.2Australian Context

Australia does not have a single mandated accessibility standard for private sector websites; however, the Australian Human Rights Commission has recommended WCAG 2.1 Level AA as the applicable standard under the DDA. In Victoria, the Equal Opportunity Act 2010 (Vic) reinforces these obligations. Cognitex Consulting adopts WCAG 2.1 AA as our baseline and continues to monitor developments toward WCAG 2.2 adoption.

3.Accessibility Features

This website has been designed and developed with the following accessibility features:

3.1Visual Design

Colour contrast ratios of at least 4.5:1 for normal text and 3:1 for large text, consistent with WCAG 2.1 Success Criterion 1.4.3.
Text is resizable up to 200% without loss of content or functionality.
The site does not rely on colour alone to convey information.
Focus indicators are visible for all interactive elements to support keyboard navigation.

3.2Navigation and Structure

Semantic HTML elements (headings, landmarks, lists) are used to convey page structure.
All pages include a descriptive page title.
Navigation menus are consistent across pages.
Users can skip to main content using keyboard navigation.
The page language is declared in HTML to support screen reader pronunciation.

3.3Images and Media

All meaningful images include descriptive alternative text.
Decorative images are marked with empty alt attributes so they are ignored by screen readers.
No content relies solely on the perception of shape, colour, size or visual location.

3.4Forms and Interaction

All form fields include visible labels and accessible name attributes.
Error messages are descriptive and associated with the relevant input field.
Interactive elements are keyboard accessible and operate without requiring a mouse.
Sufficient time is provided for users to complete and submit forms.

4.Known Limitations

While we strive for full WCAG 2.1 AA conformance, we are aware of the following current limitations that we are actively working to address:

Area	Status
Third-party embedded content	Some third-party tools and integrations may not fully meet WCAG 2.1 AA. We are reviewing alternatives.
PDF documents	Certain documents may not be fully accessible. Accessible alternatives available on request.
Older content	Some legacy content sections are undergoing remediation to improve heading structure and contrast.

If you encounter an accessibility barrier not listed above, please let us know using the contact details in section 6. We will prioritise addressing reported issues.

5.Assistive Technology Compatibility

This website is designed to be compatible with the following assistive technologies and user agents:

Screen Readers

NVDA, JAWS, VoiceOver (macOS and iOS), TalkBack (Android)

Voice Control

Dragon NaturallySpeaking, Voice Control (macOS/iOS)

Keyboard Navigation

All major desktop browsers without pointing device

Browser Zoom

Up to 200% zoom on all major browsers without horizontal scrolling

High Contrast Modes

Windows High Contrast Mode, forced-colours environments

Mobile Assistive Tech

iOS and Android accessibility features and gestures

We test our website using a combination of automated tools and manual testing. Automated testing tools cannot detect all accessibility issues; manual review and user testing are part of our ongoing accessibility programme.

6.Feedback and Contact

We welcome feedback on the accessibility of this website. If you experience any difficulty accessing any part of our website, or if you require content in an alternative format, please contact us:

Accessibility Contact

Organisation	Cognitex Consulting
Email	mccad09@gmail.com
Telephone	+61 433 682 845
Address	Melbourne, Victoria, Australia

We aim to acknowledge accessibility feedback within two business days and to provide a substantive response or interim solution within ten business days.

7.Formal Complaints

If you are not satisfied with our response to an accessibility issue, you may lodge a formal complaint with the following bodies:

Australian Human Rights Commission

Handles complaints under the Disability Discrimination Act 1992 (Cth).

humanrights.gov.au1300 656 419

Victorian Equal Opportunity and Human Rights Commission

Handles complaints under the Equal Opportunity Act 2010 (Vic).

veohrc.vic.gov.au(03) 9032 3583

8.Related Policies and Resources

The following resources may be useful for users seeking more information on digital accessibility:

WCAG 2.1 — W3C Web Content Accessibility Guidelines — the international standard on which our accessibility efforts are based.
AHRC WWW Advisory Notes — Australian Human Rights Commission guidance on accessibility under the DDA.
Accessibility Victoria — Victorian Government resources on accessibility and inclusion.
Privacy Policy — how we handle your personal information.
Terms & Conditions — the terms governing use of our services.

9.Review of This Statement

Cognitex Consulting reviews this Accessibility Statement annually and whenever there are material changes to our website or applicable accessibility standards. The current version was last reviewed on 30 April 2026. We remain committed to continuous improvement in digital accessibility and welcome community input to help us identify areas for enhancement.